PrestaShop Module for User Questions and Answers
- Doubt resolution. Users can consult previous questions and answers to resolve their doubts in real-time.
- Improve the user experience. Conveniently resolve Store, Product, and Category questions without needing to go through customer service channels.
- Builds user confidence. Allows other users and/or customers to respond based on their experience with the Store.
Available in English, French, Italian, and Spanish, both the configuration and documentation of the PrestaShop module.
49.99€ – 59.99€
Description
With the PrestaShop Questions and Answers Module, you can integrate a convenient system into your store that allows users to ask questions about the store, products, and categories. You can respond as an administrator or validate the responses of other users (customers). It is 100% configurable from the back office. The module fully supports both multi-language and multi-store functionalities. For any questions regarding installation or configuration, please contact our support team, who are experts in PrestaShop. Additionally, the module documentation is available in several languages, allowing you to start using the module quickly.
- User-generated question and answer system (FAQ) for the Product, Category, and Home pages.
- Language separation. Each question and its answers will only be available in the language in which the question was asked.
- Question search engine. When the user types a question, the system will simultaneously search among previously asked questions to display similar results, avoiding the duplication of questions.
- Validation of questions/answers. If desired, you can require that questions and/or answers be validated by the Administrator. 100% configurable.
- Order best answers. Users will be able to vote for the most useful answers with a simple “like” and “dislike” button voting system.
- Purchased Product Answer. If desired, you can activate answers to Product questions only for those customers who have purchased that product.
- Questions and main answer carry structured data for search engines (FAQ Schema).
prestashop version compatibility